Shipping policy
Upon receiving your order, we will begin processing it which takes on average 1-2 business days. Your product will then be shipped out, and you will get a tracking number.
If you pay by PayPal,we only ship the items to the paypal verified address.
Usually,we ship items by EMS to US,UK,AUSTRALIA,FRANCE,CANADA(USPS in USA,PARCELFORCE in UK),it usually takes about 5-10 business days.Other countries,we usually ship via China Post by air parcel,this service usually takes about 20 business days.
For retail order,the shipping fees we charge USD$30 for one parcel.
Free shipping for wholesale order.
In some instances, there may be a customs stop your parcel and charge applied to your package (very very rare). This is the buyer's responsibility.
We are not responsible for delivery delays due to weather, insufficient address info, holidays, or carrier complications.
We also can ship items by UPS,TNT,DHL,the shipping fees are 30% discount on their official price.
Return policy:
1.If the returns due to wrong items,broken items,we are responsible for return shipping fees,But the total amount does not surpass how much we charge you for the shipping.
Buyers have to pay the shipping for sending back the items first.
2.If the returns due to any other cause,buyer pays all shipping.We are not responsible for any shipping fees.
3.All returns must be requested within 7 days of the date the package was delivered.
4.Returns packages sending back to sneakersclothes.com must be post marked within 3 days from when your request has been approved.
5.Returns must be received within 30 days from when your request has been approved.
6.We have to get the returns packages before we refund your money.
7.In some instances, there may be a customs charge applied to your package (very very rare). This is the buyer's responsibility.We don't refund if the destination's Customs stop the parcels.
8.We are not responsible for delivery delays due to weather, insufficient address info, holidays, or carrier complications.
9.We do not exchange.
Wholesale policy
1.Delivery against payment,all payment must arrived before shipment.
2.Payment we accept only western union or money gram or t/t(wire transfer via bank) for wholesale order.
3.Minimum order for wholesale:10 pairs.
10 pairs is a total quantity,you can order different styles and sizes.1 pair of belt/wallet/handbag/cap means 2 belts/walets/handbags/caps.
4.Free shipping for wholesale order.
5.Wholesale price deponds on the order's quantity,please contact us.